24-hour Emergency Assistance: On-call counseling and problem solving and/or immediate response for assistance at a person’s home due to a health/personal emergency.

Primary Caregiver: Person principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.

Non-Equipment

This service covers the following non-equipment services:

  • Immediate response for assistance at a person’s home
  • On-call counseling and problem solving

Equipment

This service covers the following equipment services:

  • Personal emergency response system (PERS) installation and testing
  • PERS device and monitoring