ICLs cover assistance and support for eligible people 65 years and older who use the Elderly Waiver (EW) or the Alternative Care (AC) Program. It includes the following service categories:

  • Active cognitive support
  • Adaptive support service
  • Activities of daily living (ADLs)
  • Household management
  • Health, safety, and wellness
  • Community engagement

Active Cognitive Support

The “active cognitive support” category includes interventions intended to address cognitive issues and challenges important to the person. Active cognitive supports are the only ICLS services that the person can receive both in-person and remotely. For more information, see settings under secondary information. Active Cognitive Support services can be received either in person or remotely via real-time, two-way communication with the provider such as with a phone or live video.

Examples of ICLS services covered under this category include:

  • Problem-solving the person’s concerns related to daily living
  • Providing assurance to the person
  • Observing and redirecting to address behavioral, orientation, or other cognitive concerns

Adaptive Support Service

The “adaptive support service” category includes services intended to help the person adopt ways to meet his or her needs. ICLS adaptive support services:

  • Encourage the person’s self-sufficiency
  • Reduce the person’s reliance on human assistance

Examples of ICLS services covered under this category include:

  • Verbal, visual, and/or touch guidance to help a person complete a task
  • Developing and demonstrating cue or reminder tools (e.g., calendars, lists)
  • Providing verbal, visual, and/or touch guidance to help the person complete a task
  • Helping the person understand written assistive technology directions or instructions from the manufacturer or health professional so the person can maintain independence